Hope you’re all doing well!
Normally when we are having a face to face conversation with another person we maintain eye contact and we use our eyes to guess how the other person is feeling.
Basically, most of us believe that the best way to figure out how the other person is feeling is to focus on their facial expressions.
However, the latest research from Yale University seems to refute that belief. Researchers at Yale conducted five experiments and they discovered that people who listened to what the other person said and how they said it were able to make a better judgement of the speakers emotional states as compared to people who just focused on the speakers facial cues and expressions.
Researchers concluded that perhaps the best way to figure out how someone is feeling and to empathize with them better is to simply listen to them.